CleanLab Terms of Use

Last updated: June 18, 2026

These Terms of Use ("Terms") form a binding agreement between you and PRISMA YAZILIM LIMITED SIRKETI ("we", "us", "our") governing your use of the CleanLab mobile application and its related services (the "App"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

The App is also subject to our Privacy Policy, which is incorporated into these Terms by reference. Because the App is distributed through the Apple App Store, Apple's Licensed Application End User License Agreement (EULA) also applies (see Section 11).

1. Summary (the short version)

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) and able to form a binding contract to use the App. If you use the App on behalf of an organization, you represent that you are authorized to accept these Terms for it.

3. License to use the App

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple devices that you own or control, for your personal, non-commercial use, as permitted by the App Store Terms of Service and Apple's standard EULA.

4. Your responsibilities and acceptable use

You agree that you will not:

• Use the App for any unlawful purpose or in violation of any applicable law;
• Copy, modify, reverse engineer, decompile, or attempt to extract the source code of the App, except where permitted by law;
• Rent, lease, sell, sublicense, or otherwise commercially exploit the App;
• Interfere with or disrupt the App, its security, or the third-party services it relies on;
• Use the App to process content you do not have the right to access or modify.

You are solely responsible for the data you choose to manage with the App and for maintaining your own backups.

5. Data deletion, compression, and irreversible actions

Always review the items you select before confirming an action. We are not responsible for any loss of photos, videos, contacts, or other data resulting from your use of the App's cleanup, compression, conversion, or deletion features. We strongly recommend keeping independent backups.

6. The Vault

The Vault stores private items encrypted on your device and protected by Face ID / Touch ID / passcode, with a user-held recovery code. We do not have access to your Vault key or contents and cannot recover them for you. If you lose your device authentication and your recovery code, your Vault data may be permanently inaccessible. You are responsible for safeguarding your recovery code.

7. Subscriptions, free trials, and payment

CleanLab offers premium features through an auto-renewable subscription ("Cleanup Pro"). Subscriptions are sold and processed by Apple through your Apple ID and are managed using StoreKit and RevenueCat.

• Billing: Payment is charged to your Apple ID account upon confirmation of purchase.
• Auto-renewal: Your subscription automatically renews for the same period at the then-current price unless it is canceled at least 24 hours before the end of the current period.
• Renewal charge: Your account is charged for renewal within 24 hours prior to the end of the current period.
• Free trial: If a free trial is offered, any unused portion is forfeited when you purchase a subscription. If you do not cancel at least 24 hours before the trial ends, the subscription begins and your Apple ID is charged the stated price.
• Manage or cancel: You can manage or cancel your subscription at any time in your device's Settings → [your name] → Subscriptions (App Store account settings). Cancellation takes effect at the end of the current billing period.
• Pricing: Prices, plan lengths, and trial durations are shown in the App before purchase and may vary by region. We may change prices for future billing periods; where required, we will give you notice.
• Refunds: Purchases are handled by Apple. Refund requests are subject to Apple's policies; please contact Apple Support. We generally cannot issue refunds directly.
• Restore: You can restore previously purchased subscriptions using the "Restore Purchases" option in the App.

8. Third-party services

The App relies on third-party services, including Apple (App Store, StoreKit, SKAdNetwork), Firebase (Google LLC), RevenueCat, and Google Ads. Your use of these services through the App may also be subject to their respective terms. Their handling of data is described in our Privacy Policy.

9. Intellectual property

The App, including its software, design, text, graphics, and logos, is owned by us or our licensors and is protected by intellectual property laws. Except for the limited license granted in Section 3, these Terms do not transfer any rights to you. All rights not expressly granted are reserved.

10. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that it will detect every duplicate, similar, or unwanted item, or that any deletion, compression, or backup will meet your expectations.

11. Limitation of liability

To the maximum extent permitted by law, we and our affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, photos, videos, contacts, profits, or goodwill, arising out of or related to your use of (or inability to use) the App. To the maximum extent permitted by law, our total aggregate liability for any claim relating to the App will not exceed the greater of (a) the amount you paid us for the App in the 12 months before the claim, or (b) USD 50.

12. Apple App Store terms

These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content. To the extent the App is licensed under Apple's standard Licensed Application End User License Agreement, that agreement applies, and in the event of a conflict its consumer provisions control to the extent required. You acknowledge that:

• Apple has no obligation to provide maintenance or support for the App;
• Apple is not responsible for any product warranties, whether express or implied;
• Apple is not responsible for addressing any claims relating to the App, including product liability, legal/regulatory compliance, or consumer protection claims;
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Termination

These Terms apply until terminated. Your license ends automatically if you fail to comply with them. You may end the agreement at any time by deleting the App and canceling any active subscription. We may suspend or terminate your access if you violate these Terms or use the App in a way that could cause harm. Provisions that by their nature should survive termination (including Sections 9–11 and 14) will survive.

14. Governing law

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules, except where mandatory consumer protection laws of your country of residence provide otherwise. Nothing in these Terms limits any non-waivable statutory consumer rights you may have.

15. Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date above and, for material changes, provide notice in the App or on this page. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

16. Contact us

If you have questions about these Terms, contact us:

• Email: info@prismasoftlab.com
• Entity: PRISMA YAZILIM LIMITED SIRKETI

This document is provided for transparency and App Store compliance and is not legal advice. Have it reviewed by a qualified attorney for your jurisdiction before publishing.